Commercial refrigeration & cold-chain service

CaptiveAire Commercial Equipment Repair

CaptiveAire commercial equipment repair across the Jacksonville metro. A technician who works this equipment regularly, not a generalist meeting it for the first time.

  • 18-month labor warranty
  • 1 CaptiveAire equipment types
Commercial equipmentGet a technician outCall about your equipment904 523 2934
Diagnosis
In writing, before any work
Labor warranty
18-month
Parts warranty
90-day
Sealed systems
Diagnosed by measurement, not by symptom
11 yrs
Serving Northeast Florida
All major brands
Residential and commercial
18-month
Labor warranty on every repair
90-day
Parts warranty, OEM only
In writing
The diagnosis, before any work
Overview

We service CaptiveAire across the whole Jacksonville metro. What follows is brand-level — the equipment, its documented weak points and how its parts are sourced — because none of that changes between one city and the next.

CaptiveAire builds out of Raleigh, North Carolina, United States, and has done since 1976. Every repair is backed in writing by the labor and parts warranty.

About the brand

What we know about CaptiveAire

CaptiveAire builds out of Raleigh, North Carolina, United States, and has been at it since 1976. That matters in the Jacksonville metro for one practical reason: it drives which parts sit on a shelf nearby and which have to be ordered in.

CaptiveAire equipment we see most

  • Type I grease exhaust hoods
  • exhaust and supply fans
  • direct-fired make-up air units
  • integrated controls and fire suppression
Model lines

CaptiveAire lines we work on

Commercial Kitchen Hood

  • ND-2 Series wall canopy hoods
  • SND-2 Series hoods
  • 5424ND-2 exhaust hoods
  • Type II heat/condensate hoods
On the record

What is documented to fail on CaptiveAire

Collected from service history and from the brand's own published notices. A fault being on this list does not mean your unit has it — it means a technician arriving to a CaptiveAire call already knows where to look first.

  • grease loading of baffle filters and exhaust plenum requiring frequent cleaning
  • upblast exhaust fan belt slippage, bearing wear and motor burnout
  • insufficient make-up air causing negative pressure, backdrafting and blown pilots
  • electrical control panel and demand-control fan-speed faults

OEM CaptiveAire parts (filters, fans, controls, fire-system components) are available through the manufacturer's direct sales offices.

Independent commercial kitchen ventilation service experienced with CaptiveAire hoods and fans; not an authorized or factory-affiliated CaptiveAire representative.

CaptiveAire equipment we repair

Each type has its own page covering every brand, CaptiveAire included.

On record

CaptiveAire service, on the record

Labor warranty
18-month
90-day on OEM parts
Equipment types
1
CaptiveAire types serviced
Cities covered
14
across the Jacksonville metro

Common questions

Answered before you call.

How does the visit work?

A technician diagnoses captiveaire commercial equipment repair at component level, confirms the cause by measurement, and walks you through the finding before any part is touched.

What if the same issue comes back?

You're covered by our 18-month labor warranty and 90-day parts warranty. If the same fault recurs in that period, the follow-up visit is free.

How do I know if it is worth repairing?

We will say so. If the failure is one that takes a unit past sensible repair — a failed sealed system on an old cabinet, say — you get that assessment rather than a part you would replace again next year.

Where do the replacement parts come from?

We fit OEM parts wherever the repair calls for them. Where a manufacturer part is discontinued we say so, and explain what the alternative is before fitting it.

Dispatching now · Jacksonville, FL

Book a repair in Jacksonville.

The fault confirmed on the unit before anything is replaced, and an 18-month labor warranty on the repair.

Call 904 523 2934