Follett Commercial Equipment Repair
Follett commercial equipment repair across the Jacksonville metro. We would rather tell you a unit is not worth repairing than sell you a part that will not hold.
- 18-month labor warranty
- 1 Follett equipment types
- Diagnosis
- In writing, before any work
- Labor warranty
- 18-month
- Parts warranty
- 90-day
- Sealed systems
- Diagnosed by measurement, not by symptom
- 11 yrs
- Serving Northeast Florida
- All major brands
- Residential and commercial
- 18-month
- Labor warranty on every repair
- 90-day
- Parts warranty, OEM only
- In writing
- The diagnosis, before any work
We service Follett across the whole Jacksonville metro. What follows is brand-level — the equipment, its documented weak points and how its parts are sourced — because none of that changes between one city and the next.
Follett builds out of Easton, Pennsylvania, USA (Middleby), USA, and has done since 1948. Technicians trained on sealed-system diagnostics, not just parts-swapping.
What we know about Follett
Follett builds out of Easton, Pennsylvania, USA (Middleby), USA, and has been at it since 1948. That matters in the Jacksonville metro for one practical reason: it drives which parts sit on a shelf nearby and which have to be ordered in.
Follett equipment we see most
- Chewblet compressed nugget ice
- Ice-and-water dispensers
- Ice storage and transport systems
- Healthcare/patient-care ice and water
Follett lines we work on
Ice Machine
- Maestro (Chewblet nugget)
- Horizon 1000 Series
- Symphony Plus dispensers
- Vision ice/beverage dispensers
What is documented to fail on Follett
Collected from service history and from the brand's own published notices. A fault being on this list does not mean your unit has it — it means a technician arriving to a Follett call already knows where to look first.
- Auger and gearbox wear on the nugget-ice compression system
- Reduced or slow ice output from scale buildup in the water system
- Dispenser agitation and vend-motor faults causing jams or no dispense
- Bearing and seal wear requiring periodic rebuild of the ice-making head
Follett/Middleby OEM parts are available through the Follett service network and major distributors, though sealed-system refrigerant repairs require an experienced technician.
independent commercial service — experienced with Follett nugget-ice machines and dispensers, not authorized by the manufacturer
Follett equipment we repair
Each type has its own page covering every brand, Follett included.
Follett repair by city
The same diagnosis and the same warranty in every city we cover.
Follett service, on the record
- Labor warranty
- 18-month
- 90-day on OEM parts
- Equipment types
- 1
- Follett types serviced
- Cities covered
- 14
- across the Jacksonville metro
Common questions
Answered before you call.
Do you use OEM parts?
Genuine parts where the repair calls for them — and an honest answer when a component is discontinued and the only route is an equivalent.
Do you guarantee your repairs?
You're covered by our 18-month labor warranty and 90-day parts warranty. If the same fault recurs in that period, the follow-up visit is free.
Will you tell me if it is not worth fixing?
You will be told plainly. There is no value to us in selling a repair that will not hold, and the diagnosis is what makes that call — not the age on the badge.
What does the diagnosis involve?
The technician confirms the fault on the unit itself — readings taken, not assumed — then explains what failed, why, and what the repair involves before anything is replaced.
Book a repair in Jacksonville.
The fault confirmed on the unit before anything is replaced, and an 18-month labor warranty on the repair.