Star Commercial Equipment Repair
Star commercial equipment repair across the Jacksonville metro. We work from the brand's own documented failure patterns, not a generic checklist.
- 18-month labor warranty
- 3 Star equipment types
- Diagnosis
- In writing, before any work
- Labor warranty
- 18-month
- Parts warranty
- 90-day
- Sealed systems
- Diagnosed by measurement, not by symptom
- 11 yrs
- Serving Northeast Florida
- All major brands
- Residential and commercial
- 18-month
- Labor warranty on every repair
- 90-day
- Parts warranty, OEM only
- In writing
- The diagnosis, before any work
Star equipment is serviced here by technicians who work it regularly rather than occasionally. This page is the Star record — what the brand builds, which lines we see, and what is documented to fail on them; the city pages below apply it where you are.
Star builds out of Smithville, Tennessee, USA, USA, and has done since 1921. Technicians trained on sealed-system diagnostics, not just parts-swapping.
What we know about Star
Star builds out of Smithville, Tennessee, USA, USA, and has been at it since 1921. That matters in the Jacksonville metro for one practical reason: it drives which parts sit on a shelf nearby and which have to be ordered in.
Star equipment we see most
- countertop griddles
- radiant and lava-rock charbroilers
- cheese melters and salamander broilers
- concession and countertop cooking
Star lines we work on
Griddle
- Star-Max
- Ultra-Max
Char-Broiler
- Star-Max
- Ultra-Max
What is documented to fail on Star
Collected from service history and from the brand's own published notices. A fault being on this list does not mean your unit has it — it means a technician arriving to a Star call already knows where to look first.
- griddle thermostat and thermocouple failures causing no or uneven heat
- electric griddle/charbroiler element burnout
- uneven plate heating from failed burners on gas units
- pilot and gas-valve issues on gas charbroilers
OEM parts are widely available through the Middleby/Star network and Parts Town.
Independent commercial service experienced with Star cooking equipment; not authorized by the manufacturer.
Star equipment we repair
Each type has its own page covering every brand, Star included.
Star repair by city
The same diagnosis and the same warranty in every city we cover.
Star service, on the record
- Labor warranty
- 18-month
- 90-day on OEM parts
- Equipment types
- 3
- Star types serviced
- Cities covered
- 14
- across the Jacksonville metro
Common questions
Answered before you call.
Do you guarantee your repairs?
You're covered by our 18-month labor warranty and 90-day parts warranty. If the same fault recurs in that period, the follow-up visit is free.
Where do the replacement parts come from?
Genuine parts where the repair calls for them — and an honest answer when a component is discontinued and the only route is an equivalent.
When is a replacement the better call?
Yes. Some failures cost more to put right than the remaining life of the unit justifies, and a technician who has just measured the fault is the person best placed to tell you which case you are in.
How does the visit work?
The technician confirms the fault on the unit itself — readings taken, not assumed — then explains what failed, why, and what the repair involves before anything is replaced.
Book a repair in Jacksonville.
The fault confirmed on the unit before anything is replaced, and an 18-month labor warranty on the repair.