True Commercial Equipment Repair
True commercial equipment repair across the Jacksonville metro. We work from the brand's own documented failure patterns, not a generic checklist.
- 18-month labor warranty
- 7 True equipment types
- Diagnosis
- In writing, before any work
- Labor warranty
- 18-month
- Parts warranty
- 90-day
- Sealed systems
- Diagnosed by measurement, not by symptom
- 11 yrs
- Serving Northeast Florida
- All major brands
- Residential and commercial
- 18-month
- Labor warranty on every repair
- 90-day
- Parts warranty, OEM only
- In writing
- The diagnosis, before any work
True equipment is serviced here by technicians who work it regularly rather than occasionally. This page is the True record — what the brand builds, which lines we see, and what is documented to fail on them; the city pages below apply it where you are.
True builds out of O'Fallon, Missouri, USA, and has done since 1945. Technicians trained on sealed-system diagnostics, not just parts-swapping.
What we know about True
True builds out of O'Fallon, Missouri, USA, and has been at it since 1945. That matters in the Jacksonville metro for one practical reason: it drives which parts sit on a shelf nearby and which have to be ordered in.
True equipment we see most
- reach-in refrigerators & freezers
- glass-door merchandisers
- sandwich/salad prep tables
- back-bar & undercounter coolers
True lines we work on
Walk-In Cooler
- True Modular Walk-Ins
Walk-In Freezer
- True Modular Walk-Ins
Commercial Refrigerator
- T-Series
- Spec Series
Commercial Freezer
- T-Series
- Spec Series
Refrigerated Prep Table
- TSSU Sandwich/Salad
- TPP Pizza Prep
Refrigerated Display Case
- GDM Merchandisers
- Curved Glass Display
Back Bar Cooler
- TBB Back Bar Series
What is documented to fail on True
Collected from service history and from the brand's own published notices. A fault being on this list does not mean your unit has it — it means a technician arriving to a True call already knows where to look first.
- condenser fan motor failure and dirty condenser coils causing high box temperatures
- door gasket wear and self-closing hinge cartridge failures on reach-ins
- evaporator coil icing and clogged/frozen condensate drain lines
- electronic temperature controller faults on newer Spec Series units
OEM True parts are widely stocked through foodservice distributors; sealed-system/refrigerant repairs require an experienced technician.
Independent commercial service experienced with True refrigeration; not an authorized True dealer.
True equipment we repair
Each type has its own page covering every brand, True included.
True repair by city
The same diagnosis and the same warranty in every city we cover.
True service, on the record
- Labor warranty
- 18-month
- 90-day on OEM parts
- Equipment types
- 7
- True types serviced
- Cities covered
- 14
- across the Jacksonville metro
Common questions
Answered before you call.
How does the visit work?
A technician diagnoses true commercial equipment repair at component level, confirms the cause by measurement, and walks you through the finding before any part is touched.
What if the same issue comes back?
Every repair carries an 18-month labor warranty and a 90-day parts warranty. If the same issue returns in that window, we come back at no charge.
Will you tell me if it is not worth fixing?
We will say so. If the failure is one that takes a unit past sensible repair — a failed sealed system on an old cabinet, say — you get that assessment rather than a part you would replace again next year.
Are the parts genuine?
OEM wherever the repair calls for it. If a part is no longer produced for your model, you hear that up front rather than after the invoice.
Book a repair in Jacksonville.
The fault confirmed on the unit before anything is replaced, and an 18-month labor warranty on the repair.